Shipping & Returns

Shipping Policy

Thank you for visiting and shopping at browluxe®. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping within North America is free. Global shipping charges for your order will be displayed at checkout.

Shipment method

Estimated delivery time

Shipment cost

Domestic Shipping (Canada)

5-7 business days


Domestic Shipping (USA)

5-8 business days


Global Shipping (Express)

Not Currently Available




Returns are available within 7 days of product receipt for defective or new/unopened products. Used products are not eligible for returns or exchanges. Pencil tip breakage is not considered a product defect—please warm up your pencil tip to increase pigment transfer. 

To initiate a return please use our contact form

Clean Beauty

Browluxe pencils and gels are made to stringent nontoxic standards.

Cruelty Free

Our products are Vegan and Leaping Bunny® Certified to use no animal testing.

Free North American Shipping

No hidden fees—get your shipment fast, tracked, and free.