FAQ

First and foremost, we are a brow-only brand. We are brow experts and don't intend on diluting that by adding other cosmetics or beauty care products to our line.
We’ve designed every product to be exactly what we would use in our own brow studios to give our clients fantastic, perfect shade match results. We tested these products in-house for over a year before we released them to the public, and have made sure they are unique and amazing for MUAs, PMU professionals, and consumers alike.

The browluxe® Precision Brow Pencil will last through anything you throw at it, including work, the gym and everything in between. We have also designed the pencil to be more precise and versatile than anything available today, in an inclusive shade range that will perfectly compliment each complexion and hair colour combination - the way it should be. If we didn’t love it, we wouldn’t have brought it to market.

The density of the browluxe® Precision Brow Pencil formula is due to our choice of wax included in the formula. The wax we use has a higher melting point than most. What that means is that it takes more heat or more of an effort to warm it up i.e. more of an effort to make it melt. This is the reason why you might describe our pencil as hard or stiff when compared to more creamy products on the market that contain a wax with a lower melting point. The higher melting point that we aimed for gives us the ability to offer a buildable product, one that doesn’t move and has long-lasting wear time, and stay where you apply on the face!

The browluxe® Precision Brow Pencil formula is ultra-long wearing (we like to say “life-proof”) and has a blend of ingredients that make its staying-power on the skin one of the top contenders on the market.

Never fear that your brows will be drooping down your face half-way through the day or spin class.

Please note that rubbing or using a cloth or cleaner on the area may remove pigment. If your brows go untouched, they should be good from dawn until dusk without need for touch-up!

ABSOLUTELY! Our products are Leaping Bunny Program Certified Cruelty-Free.

Yes—browluxe® products contain no animal products or byproducts. Additionally, our products are gluten free.

Yes—browluxe® products contain no parabens.

YES. We didn’t realize how much of a bonus feature identically-sized caps would be for the pencil but people get really excited when they discover that there’s no risk of smushing the product into the inside of the wrong lid. Three cheers for same-sized caps!

No sharpener needed.

The browluxe® Precision Brow Pencil is fully retractable (in AND out). If you twist out too much, simply twist back down to avoid pressing the lead into the inside of the cap.
Remember - less is more with browluxe®. Revealing too much product may cause the super thin lead tip to break off!